Moodle

Support 5

• Contact the MoodleCloud Team
• MoodleCloud Support Services
• Forgotten MoodleCloud password
• He olvidado mi contraseña de MoodleCloud
• Contactar con el soporte de MoodleCloud

Getting Started 13

• Choose your MoodleCloud site name and URL
• Disabled MoodleCloud features
• Installing plugins on MoodleCloud sites
• Log in to MoodleCloud site
• Log in to the MoodleCloud Portal

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Configuration 15

• Add your logo to your MoodleCloud site
• Calculating your site size when migrating to MoodleCloud
• Change your MoodleCloud site to the Boost theme
• Custom Terms and Conditions on MoodleCloud
• Enrol users in MoodleCloud

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Plans & Billing 24

• $1 verification transaction after MoodleCloud signup
• Add or edit my VAT number on my MoodleCloud invoice
• Cancel my MoodleCloud subscription
• Change MoodleCloud account details
• Change my MoodleCloud billing details

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File Storage 8

• Add extra storage on MoodleCloud
• Converted PDF files count and storage limits in MoodleCloud
• Restore deleted MoodleCloud activities or courses
• MoodleCloud storage is full
• Submission documents not converting in MoodleCloud

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Users 2

• Adding more users to your MoodleCloud site
• Añadir más usuarios a mi sitio MoodleCloud

Video Conference 10

• Access BigBlueButton on MoodleCloud
• Access MoodleCloud BigBlueButton session recordings
• BBB Breakout rooms in MoodleCloud
• BigBlueButton screen sharing requirements on MoodleCloud
• BigBlueButton session limits on MoodleCloud

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Features 3

• Create H5P content in MoodleCloud
• Exam proctoring/restrictions on MoodleCloud
• MoodleCloud site updates

Policies 7

• BigBlueButton and GDPR requirements in MoodleCloud
• Delete my data from a MoodleCloud site
• H5P and GDPR compliance in MoodleCloud
• MoodleCloud Compliance & Certification
• MoodleCloud data hosting locations

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Mobile App 1

• MoodleCloud site name changes, School Plan upgrades and Mobile App users

Applications 1

• How do you become a Moodle Partner or Service Provider

General questions 6

• Getting the Moodle Mobile App
• Site not supported error when trying to connect to the Moodle App
• Is the Moodle App free to download and use?
• What can I do with the Moodle App?
• I cannot access my site through the Moodle App

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Moodle App Plans 14

• How do I pay for a plan? Are there volume discounts available?
• Should I register my free plan site?
• I manage several Moodle sites, should I pay a subscription for each site?
• Finding the bank details for Bank transfer payment
• Can I pay in a different currency?

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Branded Moodle App 11

• What is the process for getting a Branded Moodle App?
• What is the Branded Mobile App ? How can we get it?
• Who will update and maintain my Branded Moodle App with new features?
• Do I get technical support for my Branded Moodle App?
• Is the Branded Moodle App GDPR compliant?

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Troubleshooting 1

• I have some issues with the app, where can I find more information?

Community 2

• How do I join the Moodle community?
• How can I contribute to Moodle?

Training 3

• Do you offer free advanced Moodle training?
• What is the Moodle Educator Certification Program?
• Where can I get free Moodle training?

General questions 4

• Shipping and delivery in Moodle Shop
• Refunds and Exchanges for Moodle Shop purchases
• Are Moodle Shop orders subject to taxes?
• Privacy and data handling in Moodle Shop

MoodleMoots 6

• How do I attend a MoodleMoot?
• How can I present at a MoodleMoot?
• What is a MoodleMoot?
• How do I sponsor a MoodleMoot?
• When and where are MoodleMoots held?

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About Moodle 0

Getting Started 0

Setup and Support 0

Troubleshooting 0