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            Knowledge base

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            MoodleCloud Standard Plans (10)

            Self-support and product details for Standard plan subscriptions at your fingertips

            Support (6)
            • Contact the MoodleCloud Team
            • MoodleCloud Support Services
            • Change or reset my MoodleCloud password
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            Getting Started (10)
            • Choose your MoodleCloud site name and URL
            • Installing plugins on MoodleCloud sites
            • Log in to the MoodleCloud Portal
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            Configuration (12)
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            Plans & Billing (21)
            • $1 verification transaction after MoodleCloud signup
            • Add or update your VAT number
            • Cancel your MoodleCloud subscription
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            File Storage (5)
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            Users (1)
            Video Conference (5)
            • Access BigBlueButton on MoodleCloud
            • BigBlueButton Troubleshooting
            • BigBlueButton video conferencing on MoodleCloud
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            Features (3)
            • MoodleCloud site updates
            • Use H5P in MoodleCloud
            • Use your own domain with MoodleCloud
            Policies (6)
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            Mobile App (1)
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            Moodle App (4)

            Common questions, subscription plans, and insights on the Branded Moodle App

            General questions (6)
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            Moodle App Plans (16)
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            Branded Moodle App (11)
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            Troubleshooting (2)
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            Moodle Academy (1)

            Your go-to resource for mastering Moodle and exploring our Qualifications programs.

            Training (3)
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            Standard Moodle LMS (4)

            Start here for answers to your questions on using Moodle or contributing

            About Moodle (8)
            • Stay up to date with Moodle news and releases
            • How to support and contribute to Moodle
            • How to create a Moodle plugin
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            Getting Started (7)
            • Is the Moodle App free to download and use?
            • Difference between Moodle Workplace and Moodle LMS
            • Moodle Demo sites
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            Setup and Support (6)
            • Assistance to set up and configure your Moodle site
            • Support and services by Moodle HQ
            • Learn more about Moodle LMS
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            Troubleshooting (4)
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            Moodle Certified Partners (1)

            Explore the pathway to becoming a Moodle Certified Partner and enhance your services

            Applications (1)
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            Community (1)

            Discover how you can actively participate in the vibrant Moodle Community

            Community (2)
            • How do I join the Moodle community?
            • How can I contribute to Moodle?
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            MoodleMoot (1)

            Dive into all things MoodleMoot, including details on our global events

            MoodleMoots (7)
            • What is a MoodleMoot™?
            • When and where are MoodleMoots™ held?
            • How do I attend a MoodleMoot™?
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            Moodle Shop (1)

            Get the answers to your queries on shipping, taxes, refunds, and more

            General questions (4)
            • Shipping and delivery in Moodle Shop
            • Refunds and Exchanges for Moodle Shop purchases
            • Are Moodle Shop orders subject to taxes?
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