Knowledge base

category image

MoodleCloud Standard Plans (10)

Self-support and product details for Standard plan subscriptions at your fingertips

Support (6)
  • Contact the MoodleCloud Team
  • MoodleCloud Support Services
  • Change or reset my MoodleCloud password
View all 6
Getting Started (10)
  • Choose your MoodleCloud site name and URL
  • Installing plugins on MoodleCloud sites
  • Log in to the MoodleCloud Portal
View all 10
Configuration (11)
View all 11
Plans & Billing (23)
View all 23
File Storage (8)
View all 8
Users (2)
Video Conference (5)
  • Access BigBlueButton on MoodleCloud
  • BigBlueButton Troubleshooting
  • BigBlueButton video conferencing on MoodleCloud
View all 5
Features (4)
  • Exam proctoring/restrictions on MoodleCloud
  • MoodleCloud site updates
  • Use H5P in MoodleCloud
View all 4
Policies (6)
View all 6
Mobile App (1)
category image

Moodle App (4)

Common questions, subscription plans, and insights on the Branded Moodle App

General questions (6)
View all 6
Moodle App Plans (14)
View all 14
Branded Moodle App (11)
View all 11
Troubleshooting (2)
category image

Moodle Academy (1)

Your go-to resource for mastering Moodle and exploring the MEC program

Training (3)
category image

Standard Moodle LMS (4)

Start here for answers to your questions on using Moodle or contributing

About Moodle (8)
  • Stay up to date with Moodle news and releases
  • How to support and contribute to Moodle
  • How to create a Moodle plugin
View all 8
Getting Started (7)
  • Is the Moodle App free to download and use?
  • Difference between Moodle Workplace and Moodle LMS
  • Moodle Demo sites
View all 7
Setup and Support (6)
  • Assistance to set up and configure your Moodle site
  • Support and services by Moodle HQ
  • Learn more about Moodle LMS
View all 6
Troubleshooting (4)
View all 4
category image

Moodle Certified Partners (1)

Explore the pathway to becoming a Moodle Certified Partner and enhance your services

Applications (1)
category image

Community (1)

Discover how you can actively participate in the vibrant Moodle Community

Community (2)
  • How do I join the Moodle community?
  • How can I contribute to Moodle?
category image

MoodleMoot (1)

Dive into all things MoodleMoot, including details on our global events

MoodleMoots (7)
  • What is a MoodleMoot™?
  • When and where are MoodleMoots™ held?
  • How do I attend a MoodleMoot™?
View all 7
category image

Moodle Shop (1)

Get the answers to your queries on shipping, taxes, refunds, and more

General questions (4)
  • Shipping and delivery in Moodle Shop
  • Refunds and Exchanges for Moodle Shop purchases
  • Are Moodle Shop orders subject to taxes?
View all 4