Moodle

Support 5

• Contact the MoodleCloud Team
• MoodleCloud Support Services
• Forgotten MoodleCloud password
• He olvidado mi contraseña de MoodleCloud
• Contactar con el equipo de MoodleCloud

Getting Started 13

• Choose your MoodleCloud site name and URL
• Disabled MoodleCloud features
• Installing plugins on MoodleCloud sites
• Log in to MoodleCloud site
• Log in to the MoodleCloud Portal

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Configuration 14

• Add your logo to your MoodleCloud site
• Calculating your site size when migrating to MoodleCloud
• Change your MoodleCloud site to the Boost theme
• Custom Terms and Conditions on MoodleCloud
• Enrol users in MoodleCloud

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Plans & Billing 23

• $1 verification transaction after MoodleCloud signup
• Add or edit my VAT number on my MoodleCloud invoice
• Cancel my MoodleCloud subscription
• Change MoodleCloud account details
• Change my MoodleCloud billing details

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File Storage 8

• Add extra storage on MoodleCloud
• Converted PDF files count and storage limits in MoodleCloud
• Restore deleted MoodleCloud activities or courses
• MoodleCloud storage is full
• Submission documents not converting in MoodleCloud

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Users 2

• Adding more users to your MoodleCloud site
• Añadir más usuarios a mi sitio MoodleCloud

Video Conference 10

• Access BigBlueButton on MoodleCloud
• Access MoodleCloud BigBlueButton session recordings
• BBB Breakout rooms in MoodleCloud
• BigBlueButton screen sharing requirements on MoodleCloud
• BigBlueButton session limits on MoodleCloud

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Features 3

• Create H5P content in MoodleCloud
• Exam proctoring/restrictions on MoodleCloud
• MoodleCloud site updates

Policies 6

• BigBlueButton and GDPR requirements in MoodleCloud
• Delete my data from a MoodleCloud site
• H5P and GDPR compliance in MoodleCloud
• MoodleCloud data hosting locations
• MoodleCloud LTI support

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Mobile App 1

• MoodleCloud site name changes, School Plan upgrades and Mobile App users