Plans & Billing

$1 verification transaction after MoodleCloud signup
When you sign up for a paid plan with MoodleCloud, we send an authorisation charge of $1 to verify that the card you have nominated is valid and the bank wi...
Wed, 6 Oct, 2021 at 3:38 AM
Add or edit my VAT number on my MoodleCloud invoice
If you are a European or UK resident you need to add your VAT number to your Account in your MoodleCloud Portal. If you do not add your VAT number prior to ...
Fri, 11 Feb, 2022 at 3:07 AM
Cancel my MoodleCloud subscription
You can cancel your MoodleCloud subscription at any time in your MoodleCloud portal. Here’s how: Log in to your MoodleCloud Portal.  Click Billing Tab...
Tue, 28 Jun, 2022 at 7:10 AM
Change MoodleCloud account details
You can easily change your MoodleCloud account details at any time in your MoodleCloud Portal. To do so: Log in to your MoodleCloud Portal. Click on t...
Tue, 8 Feb, 2022 at 9:30 AM
Change my MoodleCloud billing details
You can change your billing details at any time in your MoodleCloud Portal. Here's how: Log in to your MoodleCloud Portal Click on the Billing ta...
Wed, 18 May, 2022 at 7:01 AM
Delete my MoodleCloud site
You can delete your MoodleCloud Site at any time in your MoodleCloud portal (this will cancel your subscription renewal). Here’s how: Log in to your Moodl...
Tue, 2 Nov, 2021 at 9:18 PM
Download MoodleCloud Invoice
You can download your invoice at any time in your MoodleCloud Portal.  Here’s how to download your invoice: Go to your Portal https://moodlecloud.c...
Tue, 2 Nov, 2021 at 9:39 PM
Edit my MoodleCloud account
You can edit your MoodleCloud account at any time in your MoodleCloud Portal.  In the MoodleCloud Portal you can: Change your Site Administrator detai...
Tue, 2 Nov, 2021 at 9:49 PM
Extend my MoodleCloud free trial
A MoodleCloud Free Trial site is free of charge for 45 days, after that you will need a paid subscription to keep your site. Currently our system is un...
Fri, 11 Feb, 2022 at 1:18 AM
GST on MoodleCloud invoice
GST means Goods and Services Tax.  A GST field appears on every invoice, however this tax is applicable only to Australian residents.  If you are outside...
Wed, 15 Sep, 2021 at 2:48 AM