Plans & Billing

$1 verification transaction after MoodleCloud signup
When you sign up for a paid plan with MoodleCloud, we send an authorisation charge of $1 to verify that the card you have nominated is valid and the bank wi...
Wed, 6 Oct, 2021 at 3:38 AM
Add or edit my VAT number on my MoodleCloud invoice
If you are a European resident you need to add your VAT number to your Account in your MoodleCloud Portal. If you do not add your VAT number prior to your s...
Wed, 3 Nov, 2021 at 6:21 PM
Cancel your MoodleCloud subscription
You can cancel your MoodleCloud subscription at any time in your MoodleCloud portal. Here’s how: Log in to your MoodleCloud Portal.  Click Billing Tab...
Tue, 2 Nov, 2021 at 9:03 PM
Change MoodleCloud account details
You can easily change your MoodleCloud account details at any time in your MoodleCloud Portal. To do so: Log in to your MoodleCloud Portal. Click on t...
Tue, 2 Nov, 2021 at 9:14 PM
Change my MoodleCloud billing details
You can change your billing details at any time in your MoodleCloud Portal. To change billing details: Log in to your MoodleCloud Portal Click on the...
Tue, 14 Sep, 2021 at 6:38 AM
Delete my MoodleCloud site
You can delete your MoodleCloud Site at any time in your MoodleCloud portal (this will cancel your subscription renewal). Here’s how: Log in to your Moodl...
Tue, 2 Nov, 2021 at 9:18 PM
Download MoodleCloud Invoice
You can download your invoice at any time in your MoodleCloud Portal.  Here’s how to download your invoice: Go to your Portal https://moodlecloud.c...
Tue, 2 Nov, 2021 at 9:39 PM
Edit my MoodleCloud account
You can edit your MoodleCloud account at any time in your MoodleCloud Portal.  In the MoodleCloud Portal you can: Change your Site Administrator detai...
Tue, 2 Nov, 2021 at 9:49 PM
Extend my MoodleCloud free trial
A MoodleCloud Free Trial site is free of charge for 45 days, after that you will need a paid subscription to keep your site. Currently our system is un...
Tue, 14 Sep, 2021 at 7:36 AM
GST on MoodleCloud invoice
GST means Goods and Services Tax.  A GST field appears on every invoice, however this tax is applicable only to Australian residents.  If you are outside...
Wed, 15 Sep, 2021 at 2:48 AM