Plans & Billing

Cancel your MoodleCloud subscription
You can cancel your MoodleCloud subscription at any time in your MoodleCloud portal. Here’s how: Log in to your MoodleCloud Portal.  Click Billing Tab...
Tue, 14 Sep, 2021 at 6:35 AM
Change MoodleCloud account details
You can easily change your MoodleCloud account details at any time in your MoodleCloud Portal. To do so: Log in to your MoodleCloud Portal. Click on t...
Wed, 15 Sep, 2021 at 2:43 AM
Change my MoodleCloud billing details
You can change your billing details at any time in your MoodleCloud Portal. To change billing details: Log in to your MoodleCloud Portal Click on the...
Tue, 14 Sep, 2021 at 6:38 AM
Delete my MoodleCloud site
You can delete your MoodleCloud Site at any time in your MoodleCloud portal (this will cancel your subscription renewal). Here’s how: Log in to your Moodl...
Tue, 14 Sep, 2021 at 6:40 AM
Download MoodleCloud Invoice
You can download your invoice at any time in your MoodleCloud Portal.  Here’s how to download your invoice: Go to your Portal https://moodlecloud.c...
Tue, 14 Sep, 2021 at 7:28 AM
Edit my MoodleCloud account
You can edit your MoodleCloud account at any time in your MoodleCloud Portal.  In the MoodleCloud Portal you can: Change your Site Administrator detai...
Tue, 14 Sep, 2021 at 7:34 AM
Extend my MoodleCloud free trial
A MoodleCloud Free Trial site is free of charge for 45 days, after that you will need a paid subscription to keep your site. Currently our system is un...
Tue, 14 Sep, 2021 at 7:36 AM
GST on MoodleCloud invoice
GST means Goods and Services Tax.  A GST field appears on every invoice, however this tax is applicable only to Australian residents.  If you are outside...
Wed, 15 Sep, 2021 at 2:48 AM
How can I change my site name?
MoodleCloud allows you to choose a custom subdomain. Currently, we do not offer custom domains. You can choose your own subdomain when you sign up for Moo...
Tue, 14 Sep, 2021 at 7:38 AM
Maximum number of MoodleCloud sites
You can have: one MoodleCloud Free Trial site, and as many MoodleCloud paid subscription sites as you like. You can see all your sites listed in your a...
Tue, 14 Sep, 2021 at 7:40 AM