Change your MoodleCloud billing details

Modified on Tue, 4 Nov at 11:52 PM

You can add or update your billing details (payment method) at any time in your MoodleCloud Portal. 


Access the 'Billing' tab in your MoodleCloud Portal to manage your payment method, recurring subscription payments and download your past invoices. 



To add a new payment method or update your previous payment method:

  1. Log in to your MoodleCloud Portal
  2. Go to the 'Billing' tab. 
  3. For new customers, you will need to add your payment method by first selecting which type - either credit card (Visa/Mastercard) or PayPal* :
    MoodleCloud Portal 'Billing' tab showing the links to the payment method options.
  4. To update/change your previously saved payment method select 'Update payment method':
    MoodleCloud Portal 'Billing' tab highlighting the link to update payment method.
  5. Add the required details for the credit card or PayPal. 
  6. Click on 'Change details' to save your new payment method.


Please note: all MoodleCloud Standard Plans are charged annually in AUD only.


*Accepted payment methods for MoodleCloud are only PayPal and credit card (Visa and Mastercard). Unfortunately, we do not accept single use credit cards or American Express (you can link an Amex card to a PayPal account).
*Adding a new credit card will automatically trigger a $1 verification charge that is refunded immediately, but may be visible on your statement for a few days.

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