Moodle

Support 5

• Contact the MoodleCloud Team
• MoodleCloud Support Services
• Forgotten MoodleCloud password
• He olvidado mi contraseña de MoodleCloud
• Contactar con el equipo de MoodleCloud

Getting Started 13

• Choose your MoodleCloud site name and URL
• Disabled MoodleCloud features
• Installing plugins on MoodleCloud sites
• Log in to MoodleCloud site
• Log in to the MoodleCloud Portal

See all 13 articles

Configuration 14

• Add your logo to your MoodleCloud site
• Calculating your site size when migrating to MoodleCloud
• Change your MoodleCloud site to the Boost theme
• Custom Terms and Conditions on MoodleCloud
• Enrol users in MoodleCloud

See all 14 articles

Plans & Billing 23

• $1 verification transaction after MoodleCloud signup
• Add or edit my VAT number on my MoodleCloud invoice
• Cancel my MoodleCloud subscription
• Change MoodleCloud account details
• Change my MoodleCloud billing details

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File Storage 8

• Add extra storage on MoodleCloud
• Converted PDF files count and storage limits in MoodleCloud
• Restore deleted MoodleCloud activities or courses
• MoodleCloud storage is full
• Submission documents not converting in MoodleCloud

See all 8 articles

Users 2

• Adding more users to your MoodleCloud site
• Añadir más usuarios a mi sitio MoodleCloud

Video Conference 10

• Access BigBlueButton on MoodleCloud
• Access MoodleCloud BigBlueButton session recordings
• BBB Breakout rooms in MoodleCloud
• BigBlueButton screen sharing requirements on MoodleCloud
• BigBlueButton session limits on MoodleCloud

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Features 3

• Create H5P content in MoodleCloud
• Exam proctoring/restrictions on MoodleCloud
• MoodleCloud site updates

Policies 6

• BigBlueButton and GDPR requirements in MoodleCloud
• Delete my data from a MoodleCloud site
• H5P and GDPR compliance in MoodleCloud
• MoodleCloud data hosting locations
• MoodleCloud LTI support

See all 6 articles

Mobile App 1

• MoodleCloud site name changes, School Plan upgrades and Mobile App users

Applications 1

• How do you become a Moodle Partner or Service Provider

General questions 6

• Getting the Moodle Mobile App
• Site not supported error when trying to connect to the Moodle App
• Is the Moodle App free to download and use?
• What can I do with the Moodle App?
• I cannot access my site through the Moodle App

See all 6 articles

Moodle App Plans 14

• How do I pay for a plan? Are there volume discounts available?
• Should I register my free plan site?
• I manage several Moodle sites, should I pay a subscription for each site?
• Finding the bank details for Bank transfer payment
• Can I pay in a different currency?

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Branded Moodle App 11

• What is the process for getting a Branded Moodle App?
• What is the Branded Mobile App ? How can we get it?
• Who will update and maintain my Branded Moodle App with new features?
• Do I get technical support for my Branded Moodle App?
• Is the Branded Moodle App GDPR compliant?

See all 11 articles

Troubleshooting 2

• I have some issues with the app, where can I find more information?
• I can't register my site in the Apps Portal.

Community 2

• How do I join the Moodle community?
• How can I contribute to Moodle?

Training 3

• Do you offer free advanced Moodle training?
• What is the Moodle Educator Certification Program?
• Where can I get free Moodle training?

General questions 4

• Shipping and delivery in Moodle Shop
• Refunds and Exchanges for Moodle Shop purchases
• Are Moodle Shop orders subject to taxes?
• Privacy and data handling in Moodle Shop

MoodleMoots 6

• How do I attend a MoodleMoot?
• How can I present at a MoodleMoot?
• What is a MoodleMoot?
• How do I sponsor a MoodleMoot?
• When and where are MoodleMoots held?

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About Moodle 8

• Stay up to date with Moodle news and releases
• How to support and contribute to Moodle
• How to create a Moodle plugin
• Release frequency of new Moodle versions
• Moodle's modularity, Plugins and Themes

See all 8 articles

Getting Started 7

• Is the Moodle App free to download and use?
• Difference between Moodle Workplace and Moodle LMS
• Moodle Demo sites
• Learning the basics about Moodle
• Discover how organizations utilize Moodle

See all 7 articles

Setup and Support 6

• Assistance to set up and configure your Moodle site
• Support and services by Moodle HQ
• Learn more about Moodle LMS
• How to get help with Moodle as a student
• Learn more about Moodle LMS as an educator

See all 6 articles

Troubleshooting 4

• How to get your site back
• Need help installing and configuring Moodle LMS or support for it
• Connecting the Moodle App to your Moodle LMS
• For students with Moodle queries