If you are experiencing difficulties in creating an account on the Moodle Apps Portal, please ensure that you are able to log in to your Moodle site using the Moodle app. If you are unable to do so, kindly refer to the app FAQs. Additionally, ensure that your SSL configuration is not only using TLS 1.3 or newer

If you have already checked these factors and are still unable to create an account, please do not hesitate to contact us via email at mobile+portalsignup(AT)moodle.com and use the subject "Portal - I cannot register to the Moodle Apps Portal". Thank you for your patience and cooperation.