There are two parts to a MoodleCloud subscription, the Site (for teaching content) and the Portal (where you can manage subscription and account details). The Site and Portal are linked, and the main site administrator can access either one from the other.
Your MoodleCloud Site is where you add and manage your site content and users. Here you can:
- Set up your site,
- Manage courses,
- Manage user accounts,
- See our Quickstart Guide to get started.
- Log in to your Site via the site url, with your username,
- You can also access your site via the Portal (see further below).
Your MoodleCloud Portal is accessible by the main site administrator. The Portal is where you manage your MoodleCloud subscription plan/s and account details:
- Change MoodleCloud account details,
- View and manage (or upgrade) your subscription,
- Add another site/subscription to your account,
- Upgrade your subscription plan,
- View your site statistics,
- Update your billing details,
- Cancel your subscription (stop recurring payments),
- Download your invoices,
- Initiate site exports,
- Use the Help Widget and contact the MoodleCloud Team.
- Access your Portal from your Site via the orange 'Portal' tab on the right hand side of your MoodleCloud screen when logged in,
- Log directly in to your Portal via the MoodleCloud Portal login page, with your site name/subdomain (without .moodlecloud.com),
- You can also access your Site from your Portal via the link on your site url (in the 'Package' tab). If you have multiple sites associated with one account, select the relevant site from the drop-down menu next to "Get another site".
*If you (the site administrator) have forgotten your password, you can reset it from either the portal or the site.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article