While your site is on a MoodleCloud free trial, every email it sends includes a MoodleCloud notice, and your site can email a maximum of 20 recipients per trial site.
What your users see
Emails from your trial site, such as Course welcome messages, Forum posts and Assignment feedback, include:
- [MoodleCloud Trial Site] at the start of the subject line
- The MoodleCloud logo at the top of the email
- A footer at the bottom of the email
The footer says:
- This email was sent from [site name], a learning site created with MoodleCloud. Learn more about MoodleCloud. Not expecting this email? Let us know.
*The message you write does not change. MoodleCloud only adds the logo, footer and subject line text.
Why we add the notice
The notice shows every recipient that the email came from a MoodleCloud trial site. This protects your Users from phishing emails, where someone pretends to be a trusted company to get personal details.
If a recipient gets an email they did not expect, they can click Let us know in the footer to report it to Moodle.
Email limit during your free trial
Your trial site can send emails to a maximum of 20 recipients per trial site. This limit also helps stop phishing. You can still test all the email features on your trial site, including instant messaging.
Remove the notice and email limit
When you upgrade to a paid plan, MoodleCloud removes the notice and the 20 recipient limit.
- Log in to your MoodleCloud portal
- Click the Change plan tab
- Choose a paid plan and follow the steps to complete your upgrade
*If you experience any issues, please Contact the MoodleCloud Team via the Help Widget in your portal.
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