Add or update my MoodleCloud billing details

Modified on Tue, 05 Dec 2023 at 05:46 PM

You can add and update your billing details (payment method) at any time in your MoodleCloud Portal. 

Access your MoodleCloud Portal to manage your MoodleCloud account, subscription, billing details, etc. To add a new payment method or update your previous payment method:

  1. Log in to your MoodleCloud Portal
  2. If you have multiple sites, select the relevant site from the drop-down list next to "Get another site"; 
  3. Click on the 'Billing' tab; 
  4. If you are updating your saved payment method, click on 'Update payment method' next to your saved details,
  5. Then (or if you are signing up to a new subscription), select a payment method (credit card or PayPal),
  6. Add the relevant details
  7. Click on 'Change details' to save your payment method.

*Please remember that the accepted payment methods for MoodleCloud are PayPal and credit card (Visa and Mastercard). Unfortunately, we do not accept single use credit cards or American Express (you can link an Amex card to a PayPal account).
*Adding a new credit card will automatically trigger a $1 verification charge that is refunded immediately, but will be visible on your statement for a few days.

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