Update my MoodleCloud billing details and payment method

Modified on Sun, 7 Jan at 10:26 PM

You can add and update your billing details and payment method at any time in your MoodleCloud Portal. 

Access your MoodleCloud Portal to manage your MoodleCloud billing details, account information, subscriptions, etc. In the 'Billing' tab, you can:

To add a new payment method or update your previous payment method:

  1. Log in to your MoodleCloud Portal
  2. If you have multiple sites/subscriptions, select the relevant site from the drop-down list next to "Get another site". 
  3. Click on the 'Billing' tab. 
  4. To add/update your payment method:  
    • If you have an existing/previous MoodleCloud Plan and you want to update your payment method, you can select "Update payment method" next to your saved details (as shown above),
    • If you are signing up to a new MoodleCloud Plan, you will need to add a payment method by selecting which type - either credit card or PayPal* (as shown below).

  5. Add the required details for the credit card or PayPal. 
  6. Click on "Change details" to save your new payment method.

Please note: all MoodleCloud Standard Plans are charged annually in AUD only.

*Accepted payment methods for MoodleCloud are only PayPal and credit card (Visa and Mastercard). Unfortunately, we do not accept single use credit cards or American Express (you can link an Amex card to a PayPal account).
*Adding a new credit card will automatically trigger a $1 verification charge that is refunded immediately, but may be visible on your statement for a few days.

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