MoodleCloud uses external services to provide MoodleCloud sites and process billing.
MoodleCloud is Moodle's off-the-shelf LMS solution hosted on Amazon Web Services (AWS).
- ISO certifications:
- MoodleCloud sites are not accredited with any ISO certifications, however services that we use may be (including AWS and Chargebee).
- AWS is compliant with numerous standards (you can read more here: ISO and CSA STAR Certified and AWS Services in Scope by Compliance Program).
- Data locations:
- Your data resides in the AWS region you select at signup (either EU [Ireland], Australia [Sydney] or US [Oregon]).
- We are unable to move your site’s region after your site has been created, please choose carefully.
- Data security:
- SSL (Secure Sockets Layer) is a technology protocol that safeguards any data sent between two systems by encrypting the data.
- All MoodleCloud sites have an SSL certificate. This is managed by Amazon and renewed automatically to ensure your MoodleCloud site’s security (refer to AWS Cloud Security for more information).
- Penetration Testing is authorised hacking where a team of experts interrogate systems to identify any vulnerabilities.
- MoodleCloud infrastructure proactively undergoes Penetration Testing on a regular basis to identify and fix potential vulnerabilities.
- SSL (Secure Sockets Layer) is a technology protocol that safeguards any data sent between two systems by encrypting the data.
- Subscription data:
- MoodleCloud customer data is held by Chargebee. Refer to Chargebee's DPA for more information.