Accessibility Statement for Moodle Knowledge Base

Modified on Fri, 27 Jun at 5:25 AM

Moodle is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Our Commitment

We strive to ensure that our knowledge base website, hosted at https://support.moodle.com and powered by Freshworks, is accessible to all users. Our goal is to meet Web Content Accessibility Guidelines (WCAG) level AA. We are dedicated to providing an inclusive experience and are continuously working to improve the accessibility of our platform.

Accessibility Features

Our knowledge base is designed to be accessible and allows users to:

Enlarge text by zooming in their browser.
Read text and view images with high contrast.
Change background and text colours, and fonts, using browser plugins.
Navigate the website using only a keyboard, screen-reader, or speech-recognition software.

We are currently working on adding missing alternate text for relevant images

Accessible Content Guidelines

We adhere to our content writing guidelines to ensure the accessibility of the content within our knowledge base articles. This helps us create clear, understandable, and accessible information for all users.

Reporting Accessibility Issues

We welcome your feedback on the accessibility of the Moodle Knowledge Base. If you encounter any accessibility barriers, require content in a different format (e.g., accessible PDF, large print, audio recording), or have suggestions for improvement, please let us know.

To report an accessibility issue, please follow these steps:

1. Scroll to the bottom of this article.

2. Click No in response to the question Was this article helpful?.

3. Fill out the contact form that appears with your feedback or request and include the URL (web link) to any relevant pages.

4. Click Send.

Your feedback is important to us as we work towards making our knowledge base as accessible as possible.

Learn about accessibility

Moodle Academy offers a number of free short courses about accessibility for the general public, teachers and programmers. Get started with the 1 hour Introduction to Accessibility course to learn how you can communicate in a more accessible way to benefit everyone.

If you want to know more about the Moodle LMS Accessibility conformance report, you can visit our VPAT related documentation.