Delete my data from a MoodleCloud site

The Site Administrator can manage the user data in a MoodleCloud site and enable data requests for their users. The Site Administrator can also manually delete their entire site, which will remove all stored site data.

As per our Terms of Service, the MoodleCloud site owner or main administrator is responsible for complying with all laws and regulations regarding the use and disclosure of user data. Moodle includes options to manage data and data requests. The following articles go into further detail about these features:

• Data Privacy; 
• Privacy;
• Privacy officer role;

If the option has not been disabled by the Site Administrator, individual site users may request a copy of all of their personal data or have it deleted. The process is explained in the article Data requests and goes as follows:

• Go to the User menu (top-right corner) and select Profile;
  
• In the Privacy and policies section select Data requests;
• Click on New request;
• Select the request Type (export or delete all personal data);
• Add any comments and click on Save changes;

If a Site Administrator wants to remove their entire site, they can do that from the MoodleCloud Portal. The article Delete my MoodleCloud site shows how to do that. This will cancel the site's subscription, completely remove the site, and delete all the data stored within it. This action is final, so we encourage saving any important information before actioning it.

*If you are a Site Administrator and want all your data completely removed from all our systems, please Contact the MoodleCloud Team.
*Please note that if you wish to delete your Moodle.org account, Moodle Academy account or Moodle Language account, this is managed separately.