Add or edit my VAT number to your MoodleCloud account

Modified on Tue, 09 Jan 2024 at 08:11 PM

If you are a European or UK business and use an EU or UK credit card, you will be charged VAT unless you add your VAT number to your MoodleCloud account in your Portal. If you do not add your VAT number prior to your subscription renewal, VAT will be automatically added to your invoice. 


The value-added tax (VAT) number is an identifier used for tax purposes, for VAT-registered companies. This is for EU and UK customers only. Please enter the VAT number with the relevant prefix, e.g. GB923874923


Your VAT changes will be applied to future invoices. Please note that past invoices are not retrospectively updated and their totals remain unchanged.


To add or edit your VAT number to your MoodleCloud Account:

  1. Log in to your MoodleCloud Portal,
  2. Select 'Account' (top right corner),
  3. In the 'Account details' tab, you can add/edit your VAT Number,
  4. Click 'Save details' 
    • If you experience any error in saving your VAT Number you may need to confirm that the number is correct, and that the Country and City you have in your Account Details is the same and spelt the same way as it is on VIES (for EU) or UK VAT Check (for UK).


Screenshot


*EU companies can search the VIES database and UK companies can check the UK VAT number database to confirm their VAT registration details.


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