If you are a European or UK resident you need to add your VAT number to your Account in your MoodleCloud Portal. If you do not add your VAT number prior to your subscription renewal, VAT will be added to your invoice.
To add or edit your VAT number to your MoodleCloud Account:
- Log in to your MoodleCloud Portal
- Click Account
- Add/edit your VAT Number
4. Click Save (if you experience any error in saving your VAT Number you may need to confirm that the number is correct, and that the City you have in the Billing account is the same and spelt the same way as it is on VIES).
- Your changes will be applied to future invoices. Please note that past invoices are not retrospectively updated and their totals remain unchanged.
EU and UK residents can search the VIES database to confirm their VAT registration details.