Do I have to sign up for a paid plan if we are an NGO or a non profit organisation?

NGOs and non-profit organisations can be eligible for a Premium Plan for free.

Please, follow this process to request a Premium Plan for free:

• Create a free plan account in the Moodle Apps Portal and complete the validation process for your site

• Submit a support ticket request via the Support tab providing additional information, including: 

  • Your main website URL (the organisation website, not the Moodle site)

  • Your Moodle site URLs 

  • A link that clearly indicates that your organisation is considered NGO/non-profit in your country of origin 

  • A brief summary of what your organisation does 

  • What you use Moodle for (for example, for training my employees, for training external people under certain circumstances, etc.) 

  • How many Moodle users will you have in a typical year? 

  • Any other additional information that can be of our interest 

• Moodle HQ will evaluate your request, please note that due to the high demand this process can take several weeks to complete

Upon receipt of the necessary documentation and validation from Moodle HQ, organisations will have full access

Take into account:

• Universities, colleges and schools are not eligible for any discount on any plan.

• Organisations funded or that mainly depend on government/state funds are not initially eligible. This will be reviewed case by case. 

• Organisations who provide paid training/courses are not initially eligible. This will be reviewed case by case. 

• The Branded Moodle App is excluded from this proposition, we don’t offer it for free under any circumstance. 

• More information about the different criteria will be provided during your request review.